A property management firm based in downtown Austin needed a centralized tenant engagement platform to modernize daily operations. Their maintenance requests were being handled through email, lease documents were stored across multiple systems, and tenant communication lacked consistency — creating unnecessary delays and friction for both tenants and staff.
They wanted one platform that could unify tenant experience and internal property operations.
The goal was to design and develop a tenant-facing mobile solution that:
App Vertices developed UrbanNest as a tenant engagement and property operations platform built for transparency and speed. We designed a clean tenant-facing mobile experience supported by a robust staff dashboard to manage requests, documents, and communications in one place.
To reduce manual bookkeeping and improve financial workflow, we integrated the system with the firm’s accounting software — enabling smoother rent tracking and simplified reconciliation.
UrbanNest delivered a unified tenant experience and improved operational efficiency for property staff. The platform reduced fragmentation, improved responsiveness, and increased transparency across tenant communication and maintenance workflows.
