An Austin-based outpatient care group operating across Travis County needed to modernize patient engagement. Their workflow relied heavily on phone calls, manual scheduling, and paper-based intake — creating long wait times, inconsistent follow-ups, and administrative overload.
They needed a secure, mobile-first solution that could streamline communication and scheduling while meeting strict healthcare compliance requirements.
The primary goal was to design and develop a HIPAA-compliant mobile application that:
Integrates with the client’s EHR to reduce duplicate administrative tasks.
App Vertices developed HillCountry Health Connect as a secure patient engagement platform built with compliance-first architecture. The application was designed for simplicity on the patient side while maintaining robust security, encryption, and operational structure behind the scenes.
To reduce administrative duplication and streamline workflows, the backend was integrated with the client’s existing EHR system, enabling smoother scheduling, intake processing, and follow-up coordination.
HillCountry Health Connect delivered measurable improvements in operational efficiency and patient experience. Within 6 months, the healthcare group saw stronger patient satisfaction, reduced call volume, and faster intake processing through digital workflows.
